WB LUMINARE

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Privacy Policy

Wilhelm Burger T/A WB LUMINARE – POPIA Privacy Notice
Effective Date: 17 February 2026

Interpretation: For the purposes of this Privacy Notice, any reference to “WB LUMINARE”, “we”, “us”, or “our” refers to Wilhelm Burger trading as WB LUMINARE, including any current or future employees, agents, or contractors.

1. Introduction

WB LUMINARE is committed to protecting your Personal Information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”). We act as the Responsible Party for any Personal Information collected from Clients in the course of providing flight booking and management services, as well as affiliate lead generation for visa services.

2. Information Officer

Name: Wilhelm Burger
Email: hello@wbluminare.co.za

The Information Officer ensures compliance with POPIA and handles all requests regarding access to, correction of, or deletion of Personal Information.

3. Personal Information Collected

We may collect and process the following Personal Information:

For Flight Bookings:

  • Full names and surnames

  • Identity numbers or passport numbers

  • Contact details (email, phone number, physical address)

  • Travel itinerary details

  • Payment confirmations and financial information

  • Special service requests related to travel

For Affiliate Visa Lead Generation:

Fullname, email, phone, destination, person traveling with you, nationality, travel details. (This form is submitted to Visas Abroad) 
Visas Abroad Privacy Policy – https://www.visasabroad.co.za/privacy

4. Purpose and Legal Basis for Processing

Flight Bookings:

  • Facilitate flight reservations and bookings

  • Send confirmed e-tickets issued from trusted third-party booking platforms

  • Assist with processing changes, cancellations, or refunds

  • Communicate booking updates and relevant information

  • Comply with legal, regulatory, and financial obligations

Affiliate Visa Leads:

  • Submit form for Visas Abroad to contact you and assist with your visa application.

Legal Basis for Processing:

  • Contractual necessity: to perform flight booking services

  • Consent: where applicable, e.g., for affiliate lead submissions

  • Legal compliance: fulfilling obligations under law

5. Mandatory Information

Certain Personal Information is required to complete flight bookings (e.g., full names, passport details). For visa lead submissions, the information requested in the form is necessary to connect you with a third-party provider. Failure to provide mandatory information may prevent services from being delivered.

6. Sharing of Personal Information

Flight Bookings:
We share Personal Information with Airlines and relevant service providers to facilitate bookings. Some service providers may operate outside South Africa, and cross-border transfers may occur when necessary.

Affiliate Visa Leads:
Submitted personal information is shared with the third-party visa provider to assist with your visa process. We do not sell personal information to any other parties.

7. Security Safeguards

We implement reasonable technical measures to protect Personal Information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.Please note that no electronic system can be guaranteed to be completely secure.

8. Retention of Information

We retain Personal Information only as long as necessary to fulfil the purposes for which it was collected, or as required by law, including for tax and financial record-keeping.

9. Data Subject Rights

Under POPIA, Clients have the right to:

  • Request access to their Personal Information

  • Request correction of inaccurate information

  • Request deletion of information where legally permissible

  • Lodge a complaint with the Information Regulator

All requests must be submitted in writing to the Information Officer.

Information Regulator Contact (South Africa):

10. Third-Party Processing

Some Personal Information may be processed through secure third-party booking, payment, and affiliate systems used to facilitate flight reservations or visa assistance. These third parties are required to maintain appropriate security standards.

11. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, services, or legal requirements. Updated versions will be posted on our website with the revised effective date.